Manufactured housing
Hear real AI calls across common manufactured housing scenarios
A prospect wants a tour. Someone asks whether renting or buying makes more sense. A resident needs help before a late fee hits. The agent handles those calls in English or Spanish, at 2am, on a holiday, on the fortieth call of the day.
- 24/7
- Coverage, every community
- EN / ES + more
- Multilingual, same call quality
- Rent Manager · Yardi · ManageAmerica
- Live PMS write-back
The magic
Real conversations across several different sales and support scenarios.
These are real recordings from manufactured housing communities. Pick one and listen to how far the call gets before a person would have had to step in.
Scenario
Rental inquiry turns into a purchase tour
- Situation
- A caller wants a three-bedroom rental and is open to buying once he hears the estimated monthly payments.
- Agent response
- The agent compares rental and purchase options, shares details on the home he picks, books an in-person tour, and answers his questions about applying.
- Outcome
- An in-person tour is booked for the next day, and the agent confirms it will text the free application link after the call.
Rental inquiry turns into a purchase tour
Caller wants a three-bedroom rental, then asks about buying after hearing the monthly costs. The agent books a tour and offers to text the free application link.
Tour booking, no script
Prospect already knows he wants to see the place. The agent just books it, without a form or a hold queue.
Spanish home purchase question
Caller asks in Spanish about a specific used home. The agent finds the lot, gives the price, and tries to connect her with sales.
Lot check, after hours
Caller has three lots picked from the website. Agent confirms what's actually available and takes a message instead of forcing a booking.
Collections call with payment plan
Resident is past due and unsure whether the AI call is legitimate. The agent explains the balance, late fee, and payment options.
Gas leak, flagged urgent
Resident calls after the fire department shut off her gas. The agent checks she's safe, gets her site number and flags it for management.
After-hours storm worry
Late-night call about trees leaning over a home in high wind. The agent treats it as a safety issue and texts the emergency line.
Vanessa's lease-to-purchase pivot
Nothing available to rent in the size she wants, so the agent reframes the conversation around purchase options and keeps the lead moving.
The plumbing
Every call also does the paperwork
As soon as the call ends, this part happens on its own. Nobody has to write it up after the fact.
Call comes in
Voice, SMS, or web chat, routed to the agent trained on that community.
Agent resolves it
Answers a tour request, an availability check, or a rent-versus-buy question, in English or Spanish.
Writes to the PMS
Updates the lead or resident record directly.
lead_statustour_timebudget_criteriacross_community_referralRent Manager · Yardi · ManageAmericaPost-call summary
The community manager gets a short recap of what happened and what needs to happen next.
Logged for compliance
Recording and transcript sit on the account, so a call can be checked later.
What is Uniti
The #1 agentic AI platform formanufactured housing
24/7 omnichannel AI agents
The full customer lifecycle
- Inquiry
- Tour
- Move-in
- Support
- Maintenance
- Collections
- Renewals
Runs on top of what you already use
Trusted By
MH operators already running on Uniti
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Ask us what our AI voice agents can do for your portfolio
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